Welcome to All Aboard: East Coast Trains, the series featuring the unsung heroes behind one of the UK's biggest railways. It's a mammoth operation offering long distance service to thousands of passengers every day.
All hands are on deck as Newcastle Station prepares for one of the country's biggest football matches. Thousands of fans descend on the station without incident, but major crowd trouble breaks out when the visiting team wins the match.
S1E2 44 min